Marketing

AI Review Manager

Manage your Google, Instagram and Facebook reviews from one panel. Reviews are AI-classified as positive/neutral/negative and a brand-aligned reply draft is prepared for each.

Suitable Sectors

E-commerceRetailRestaurant and CafeHotel and AccommodationHealthcareBeauty and Personal CareAuto ServiceEducationReal EstateService Industry

Description

When your customers leave reviews on Google, your Shopify store, Instagram or Facebook, AI Review Manager automatically collects and analyzes them. It performs sentiment analysis (positive/neutral/negative) for each review and generates professional responses that match your brand. Get notified immediately when a negative review comes in and respond quickly. Thank positive reviewers to strengthen customer loyalty. Do it all from a single panel with one click. Turn on auto-respond mode and AI-generated responses are sent directly to platforms without waiting for approval. Turn it off to review, edit and send each response manually. See total review count, response rate, positive/negative distribution and platform comparisons instantly on your dashboard.

Features

Google, Instagram and Facebook integration — reviews in one panel

Multi-account support — add multiple Google Business / Meta page accounts

AI sentiment analysis — reviews auto-classified as positive / neutral / negative

AI reply generation — brand-aligned reply drafts prepared

Approve & Send or auto-respond mode — you choose the control level

Reply editing — freely edit AI replies before sending

Live dashboard — total reviews, response rate, satisfaction percentage at a glance

Platform breakdown — see your performance per platform

Knowledge base support — add product/pricing/return info for AI to use

Reply tone selection — professional, friendly, or casual

Multi-language support — AI replies in the language of the review

Integrations

Google BusinessShopifyInstagramFacebookGemini AI

Frequently Asked Questions

Which platforms does AI Review Manager support?

It manages your Google, Instagram and Facebook reviews from a single panel.

How are review replies prepared?

Reviews are AI-classified as positive, neutral or negative, and a brand-aligned reply draft is prepared for each one. You edit and approve the draft before publishing.

How does setup work?

You fill in the application form; ARFIKEDA connects your review accounts and sets up the panel for your business. We handle all technical work.

How is it priced?

The product runs on a monthly subscription and comes with its own management panel. You can manage the subscription from the panel at any time.

Looking for a custom solution?

Contact our expert team and let us design a custom solution for you.