Privacy Policy

At ARFIKEDA, protecting our users' privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal data. This policy applies when you use the ARFIKEDA platform (including website and services). By using our services, you agree to the practices described in this policy. Last updated: 8 October 2026

Personal Information: Name, surname, email address, phone number (optional), company information. Technical Data: IP address, browser type and version, device information, usage data and activity logs, cookies and similar technologies. Usage Data: Automation usage statistics, performance metrics, error reports.

Service Delivery: To provide and improve platform services, manage user accounts, provide customer support, and process billing and payments. Communication: To send service notifications, deliver security alerts, and marketing communications (with consent). Analysis and Improvement: To analyze platform performance, improve user experience, develop new features, and prevent security and fraud.

Third-Party Services: We may share your data with payment processors (Stripe), cloud infrastructure providers, and analytics tools. Legal Requirements: Court orders, law enforcement requests, protection of legal rights. We never sell your personal data for marketing purposes.

Technical Measures: TLS encryption in transit, database encryption at rest (AES-256), infrastructure from established cloud providers. Access Control: Two-factor authentication (2FA), role-based access control (RBAC), session management. Organizational Measures: Access to personal data is limited to the people who need it to provide the service.

Under GDPR, you have the following rights: Right of Access: You can request access to your personal data and obtain a copy. Right to Rectification: You can request correction of inaccurate data and completion of incomplete information. Right to Erasure: You can request deletion of your data (except for legal retention periods). Data Portability: You can receive your data in a structured format and transfer it to another service provider. Right to Object: You can object to data processing activities and opt out of marketing communications.

Essential Cookies: Required for platform functionality. Performance Cookies: Used to measure site performance. Functional Cookies: Used to save user preferences. You can accept, reject, or delete cookies from your browser settings. Rejecting essential cookies may affect some features.

Active Accounts: Stored while account is active. Closed Accounts: Deleted upon request. Billing Records: 10 years (legal requirement). Log Records: 1 month. When retention periods expire, your data is securely deleted and made unrecoverable.

For privacy-related questions or requests: Email: contact@arfikeda.com Phone: +90 544 419 55 57 Response Times: General inquiries: Within 1 business day Data requests: Within 30 days For your rights under GDPR, you can contact the relevant data protection authority.