Musteri Hizmetleri

AI WhatsApp Business

Manage all incoming customer messages through WhatsApp Business API from a single panel. AI generates automatic responses, and you can take over and write manual messages when needed.

Suitable Sectors

Customer ServiceE-commerceService IndustryHealthcareEducationTourism

Description

Manage all incoming customer messages through WhatsApp Business API from a centralized panel. AI WhatsApp Chatbot uses artificial intelligence to automatically respond to customer questions, and you can take over the conversation whenever needed. You use your own Meta Business Cloud API number and access token — we do not act as intermediary, you communicate directly with Meta. This way your number, data and limits stay under your full control. Every incoming message appears in the panel in real time. AI generates fluid and consistent responses with the context of the last 10 messages. When a customer asks a complex question, you can stop the AI and write yourself. You can turn AI back on when the conversation ends. Template message support for Meta 24-hour rule is included — select your approved templates and start new conversations. Unread message counter ensures you never miss a customer to respond to. Setup completes with a single click: press the "Connect WhatsApp" button in the panel, log in with your Facebook account and pick your number. Token, webhook and API settings are configured automatically — no technical knowledge needed.

Features

WhatsApp Business API integration — works with your own number and token
AI auto-reply — instant responses to customer questions with Gemini AI
All conversations in one panel — incoming and outgoing messages listed
Live intervention — take over from the panel when AI cannot handle it
AI on/off toggle — disable auto-reply per conversation
Conversation history context — AI sees last 10 messages for context
24-hour window management — re-engage with Meta-approved templates
Unread message counter — notification badges on panel
Real-time updates — panel auto-refreshes when new messages arrive
Media support — view image and voice messages

Integrations

WhatsApp Business APIMeta Cloud APIGemini AI

Frequently Asked Questions

What does AI WhatsApp Business do?

It manages all incoming customer messages through the WhatsApp Business API from a single panel. AI generates automatic responses, and you can take over and write manually whenever you want.

Can I control the automatic replies?

Yes. You can take over a conversation at any moment, write manual messages, and manage what the AI answers from the panel.

How does setup work?

You fill in the application form; ARFIKEDA sets up the WhatsApp Business API connection and configures the panel for your business.

How is it priced?

The product runs on a monthly subscription. WhatsApp Business API and AI costs stay in your own accounts under the BYOK model.

Looking for a custom solution?

Contact our expert team and let us design a custom solution for you.